FAQS

GENERAL INFORMATION

All ingredients used are 100% human grade from the freshest sources. Any sprinkles & toppings are all organic. 

All jerky & organ treats are cats friendly.

We recommend that you always supervise your pets when giving any treats or chews.

STORAGE & SHELF LIFE

All treats are fully sealed in a resealable bag and should be kept refrigerated (due to the humidity) to ensure that they stay fresh and yummy. We recommend that opened treats should be best consumed within 1 month. 

SHIPPING & DELIVERY 

All treats are currently shipped within Singapore only. Your purchase will be delivered between 3 - 5 working days upon order confirmation. This is because our treats are all made-to-order.

Free delivery for orders above $45. Orders below $45 will be charged a flat shipping rate of $7.90.

PAYMENT METHODS

Our online store accepts payment via Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and PayPal.

We also accept payment via PayNow, PayLah or Bank Transfers and would be happy to assist you if required. 

FEEDBACK

We welcome all feedback and suggestions to info@poochsmoocheats.com.

BULK ORDERS

We welcome customisations or bulk orders, please contact us at info@poochsmoocheats to discuss.

Thank you for supporting a small business.